Tag Archives: Humanity

It’s Harder To Be Kind Than Clever

Bill Taylor talks about the human side of business in It’s More Important to Be Kind than Clever:

“So by all means, encourage your people to embrace technology, get great at business analytics, and otherwise ramp up the efficiency of everything they do. But just make sure all their efficiency doesn’t come at the expense of their humanity. Small gestures can send big signals about who we are, what we care about, and why people should want to affiliate with us. It’s harder (and more important) to be kind than clever.”

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